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Return Policy


  • Returns accepted only within thirty (30) days of receipt and prior written confirmation of acceptance.
  • No unauthorized returns are eligible for refund or credit.
  • Returns must be unused (not-planted) in the original box with all packing materials.
  • Customer is responsible for paying the cost of shipping for returns.
  • Custom Planters and planters with drain holes added are non-returnable and non-exchangeable.
  • Credit for returns is subject to inspection and the product being deemed in good condition by our receiving department.
  • Refunds will be applied to the form of payment used for the transaction