- Returns accepted only within thirty (30) days of receipt and prior written confirmation of acceptance.
- No unauthorized returns are eligible for refund or credit.
- Returns must be unused (not-planted) in the original box with all packing materials.
- Customer is responsible for paying the cost of shipping for returns.
- Custom Planters and planters with drain holes added are non-returnable and non-exchangeable.
- Credit for returns is subject to inspection and the product being deemed in good condition by our receiving department.
- Refunds will be applied to the form of payment used for the transaction