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How To Increase Foot Traffic in a Retail Store?

Posted by Jason Wyrwicz on Mar 25th 2025

Jason Wyrwicz

CEO @ Pots, Planters & More

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Getting more people to walk into your store can make a big difference. More visitors mean higher sales, better brand awareness, and stronger customer relationships.

But with online shopping growing fast and customer habits changing, bringing people into physical stores is more challenging than ever. That’s why it’s important to use smart strategies to attract foot traffic.

Curious about how to attract more customers to your store? In this article, we’ll share effective strategies to increase foot traffic, from eye-catching storefront designs to engaging in-store events. Let’s get started!

What Is Foot Traffic?

Foot traffic refers to the number of people who visit a store within a certain time frame. By keeping track of this number, retailers can understand customer behavior and improve store performance.

The more you know about how many people are coming in and when, the better you can adjust your store’s operations to meet customer needs.

How to Measure Foot Traffic?

If you want to bring more customers into your store, the first step is learning how many people are already visiting. Tracking foot traffic gives you valuable insights into customer habits, peak hours, and how well your marketing efforts are working. There are different ways to measure this, from simple manual methods to advanced technology.

Manual counting

The most basic way to track foot traffic is by having staff members count the number of customers entering the store. This can be done using a tally counter or a simple pen-and-paper method.

While this approach is straightforward and requires no special equipment, it has its downsides. It can be time-consuming, and human error can lead to inaccurate numbers, especially during busy hours when it’s hard to keep track of every person walking in.

Technology-based tracking

For a more reliable and efficient way to measure foot traffic, many retailers turn to technology. There are several high-tech solutions you can try:

  • Infrared sensors - These sensors are placed at store entrances and detect movement, counting each person as they walk in. They’re automated and more accurate than manual counting.

  • Video analytics - Security cameras can do more than just monitor for theft - they can also analyze customer movement. With smart software, these systems can count visitors, track their paths through the store, and even identify which areas get the most attention.

  • Wi-Fi tracking - Many stores now use Wi-Fi signals to track customer visits. When a shopper’s smartphone connects to the store’s Wi-Fi or pings the network, the system registers their presence. This method not only counts foot traffic but can also provide insights into how long people stay in the store and how often they return.

How to Increase Foot Traffic in a Business - Best Strategies

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Having more people come to your store starts with making it a place they want to visit. You can achieve that by creating an appealing storefront, offering engaging experiences, and building connections with the community. Here are some of the top ways to attract customers to a store:

Make Your Storefront Stand Out

Your storefront is the first thing people see, and if it doesn’t grab their attention, they’ll keep walking. A welcoming, well-designed exterior can draw in curious shoppers and encourage them to step inside.

  • Use clear and attractive signage – Your store’s sign should be easy to read and reflect your brand’s personality. Whether you opt for a sleek modern design or something bold and colorful, ensure the signage is visible from a distance and inviting to potential customers.

  • Create eye-catching window displays – Your window display is like a sneak peek of what’s inside. Use it to highlight your best products, new arrivals, or seasonal themes. Make sure to update it regularly to keep it fresh so passersby always have something new to see.

Host Events That Bring People In

One of the best ways to increase foot traffic is to give people a reason to visit beyond just shopping. Hosting in-store events creates buzz and makes your store a destination.

  • Offer workshops and classes – Teaching customers something useful related to your products adds value and keeps them engaged. For example, a plant store owner could host workshops on plant care or home decor using greenery.

  • Launch new products with a special event – When you introduce a new product, make it an experience! Offer demonstrations, free samples, or exclusive discounts to encourage people to come in and try it out.

Attract Customers with Promotions and Discounts

People love a good deal, and the right promotion can drive traffic to your store. You have to create a sense of urgency that will make customers more likely to visit before they miss out.

  • Run limited-time offers – Offer flash sales, seasonal discounts, or “one-day-only” promotions to encourage shoppers to stop by right away rather than put off their visit.

  • Reward loyal customers – A well-designed loyalty program gives people an incentive to return. Offer discounts, points, or special perks for repeat visits to keep your store top of mind.

Use Your Online Presence to Drive In-Store Visits

Even though your goal is to increase in-person traffic, digital marketing plays a huge role. Many customers check online before deciding where to shop, so make sure your store is easy to find.

  • Optimize for local searches – When people search for stores near them, you want yours to appear at the top. Ensure your website includes your location, store hours, and relevant keywords like "best home decor stores near me" or "modern planters in [your city]."

  • Promote in-store events on social media – Platforms like Instagram and Facebook are great for spreading the word about sales, new arrivals, and events. Use high-quality images and engaging captions to attract potential customers.

Partner with Local Businesses

Building relationships with other businesses in your area can introduce your store to new customers and strengthen your presence in the community.

  • Try cross-promotions – Partner with a nearby café, boutique, or fitness studio for joint promotions. For example, a planter retailer could team up with a home goods store to create a “home makeover” package.

  • Get involved in community events – Sponsor or participate in local events like farmers’ markets, street fairs, or charity fundraisers to increase your store’s visibility and build goodwill.

Enhance the In-Store Experience

Once customers walk through your doors, their experience inside your store determines whether they’ll return. A welcoming atmosphere, friendly service, and a well-organized layout can make all the difference.

  • Train staff to deliver exceptional service – A knowledgeable and friendly team makes shopping more enjoyable. Make sure your staff greet customers warmly, offer help without being pushy, and remember regular customers. Such simple techniques can turn a one-time visitor into a loyal fan.

  • Design a comfortable and easy-to-navigate store – A cluttered or confusing layout can frustrate customers and make them leave sooner. Keep aisles clear, create designated areas for popular products, and use good lighting to make the space feel inviting.

How Modern Fiberglass Planters Can Boost Storefront Appeal

As we mentioned earlier, you need a well-designed storefront to attract more customers. One of the easiest ways to enhance its appearance is by incorporating modern fiberglass planters . These sleek, durable planters not only add a touch of greenery but also help guide foot traffic and create a welcoming atmosphere.

Why Choose Fiberglass Planters?

Fiberglass planters are a simple yet effective way to enhance your store’s exterior, adding both style and functionality. They are a top choice among retailers because:

  • They are durable and weather-resistant - Fiberglass planters are built to last. Unlike ceramic or wooden planters, they won’t crack, rot, or fade when exposed to extreme heat, heavy rain, or freezing temperatures. This means your storefront will look fresh and polished all year long, no matter the weather.

  • They are stylish and versatile - These planters come in different shapes and sizes, which makes them easy to match with your store’s style. Whether your storefront has a modern, sophisticated look or a cozy, rustic feel, fiberglass planters blend in beautifully. They add a professional touch without overpowering the rest of your design.

  • They are low-maintenance - Fiberglass planters are lightweight, so you can easily move them around to refresh your storefront’s look. Compared to wood or metal planters, they don’t require frequent replacements or touch-ups. With minimal upkeep, they stay in great shape, saving you time and money in the long run.

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How to Use Fiberglass Planters in Retail Settings?

Fiberglass planters are not just decorations - they can also help guide customers and make the space more inviting. With fiberglass planters, you can:

  • Guide foot traffic - You can use planters to guide customers right to your door or to show off special deals. For example, a row of tall planters can lead customers straight to your entrance, or some smaller, bright planters can draw attention to your window displays.

  • Make your store feel more welcoming - Planters add warmth and style to a storefront, giving it an inviting feel. For example, you can place a few round planters at the entrance or around seating areas to create a pleasant shopping experience that makes customers stay longer and come back.

Increasing Foot Traffic in Retail - Additional Tips

Bringing more people into your store isn’t just about having a nice-looking storefront or offering discounts. It’s also about creating a great shopping experience that makes customers want to return.

Here are some extra tips on how you can increase foot traffic in your store:

Update Your Store with Seasonal Decorations

Change up your decor to match the seasons or holidays. This way, you will keep things interesting and make your store feel more inviting. A well-decorated space catches people’s attention and makes shopping feel special.

Whether it’s cozy autumn accents, bright holiday lights, or fresh spring flowers, seasonal decor will give your customers a reason to stop by and see what’s new.

Ask for Customer Feedback—and Use It

Listen to your customers to show them that you value their opinions. You can provide them with feedback cards, online surveys, or simply chat with them to learn what they like and what could be improved.

When your customers see that their suggestions lead to real changes, they will feel appreciated and will be more likely to return—and recommend your store to others.

Make Your Store Easily Accessible

A truly welcoming store is one that’s easy for all customers to navigate, including those with disabilities or mobility challenges. Keep aisles clear and spacious, install ramps where needed, and consider adding seating areas for customers who may need a break. Small changes like these will make shopping more comfortable and show that your store is open to everyone.

Final Thoughts

Bringing more customers into your store is about consistently creating an inviting and engaging space that people want to visit. From eye-catching window displays to in-store events and special promotions, every small effort adds up to a better shopping experience. The key is to stay creative, keep things fresh, and always look for new ways to draw people in.

Start increasing foot traffic today by improving the look of your storefront with modern fiberglass planters by Pots, Planters & More. Our planters not only beautify your storefront but also help create a welcoming atmosphere that encourages customers to step inside. They add a stylish, natural touch that will enhance your space without requiring much upkeep.

Jason Wyrwicz

CEO @ Pots, Planters & More

Pots, Planters & More are your industry-leading provider of award-winning pots and planters. We specialise in custom-finish products of metal and fiberglass but provide a whole range of other options. Our ever-changing catalog of planter collections promises trendsetting design perfect for both interior remodeling and outdoor landscaping.